Privacy Policy

1. Introduction

At Orbiit Services Inc. ("Orbiit," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect through your use of the Orbiit Recovery Program (the "Program"), and how we collect, use, maintain, protect, and disclose that information.

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2. Information We Collect

We collect several types of information, including:

• Personal Information: Such as your name, postal address, email address, phone number, and other identifiers.
• Health and Behavioral Information: Recovery progress, symptom tracking, and participation metrics.
• Device and Usage Information: IP address, browser type, operating system, and platform usage data.

Some of this information may constitute Protected Health Information (PHI) under applicable healthcare privacy laws such as HIPAA.

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3. How We Use Your Information

We use the information collected to:

• Provide, operate, and improve the Program.
• Personalize your experience.
• Fulfill any purpose for which you provide the information.
• Communicate with you about the Program.
• Comply with applicable legal and regulatory obligations.
• Support research and program development using de-identified data.

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4. Information Sharing

We may disclose your information to:

• Service Providers: Third parties that help us deliver the Program.
• Authorized Support Parties: Healthcare providers, family members, employers, or others as designated by you.
• Research and Analytics Entities: De-identified information may be shared to improve understanding of recovery outcomes.
• Legal Authorities: To comply with court orders, laws, or legal processes.

We do not sell your personal information to third parties.

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5. Hosting and Security

Our platform is hosted using industry-leading technology partners, including GoHighLevel (GHL) and Wix for specific services. These platforms utilize encryption, access controls, firewalls, and monitoring.

We implement administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and security of your information, including any PHI.

However, no method of internet transmission or electronic storage is completely secure. Technological advancements may introduce future risks. By using the Program, you acknowledge and accept these risks.

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6. Data Retention

We retain your information for as long as necessary to:

• Provide the Program.
• Fulfill operational, business, and research purposes.
• Comply with legal obligations, including healthcare record-keeping requirements under laws such as HIPAA.

Requests to delete information will be evaluated based on legal, operational, and research needs. Deletion may not always be possible where retention is legally required.

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7. Your Rights

You have rights regarding your personal information, subject to applicable law. These rights may include:

• Access to the information we maintain about you.
• Correction of inaccuracies.
• Request for restrictions on certain uses or disclosures.
• Request for an accounting of disclosures.

To exercise your rights, please contact us using the information provided below. Requests will be handled in accordance with applicable legal standards.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised "Effective Date." Continued use of the Program after changes are posted constitutes your acceptance of the revised Privacy Policy.

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9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

• Email: [email protected]
• Phone: 770-501-8360
• Mailing Address: 429 Canton Highway, Cumming, GA 30040

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Thank you for trusting Orbiit Recovery. We are committed to supporting your journey while respecting your privacy and security.